(Luxury Holiday Decor & Design)
Your trust is paramount. DPic Designs is committed to maintaining the absolute confidentiality and security of our clients' and prospective clients' personal and project information. We understand the unique requirement for discretion that accompanies high-net-worth projects. This policy details how we handle the information you entrust to us.
1. Our Commitment to Client Confidentiality (The Discretion Policy)
The core principle of DPic Designs is Strict Confidentiality. We operate on the following key assurances:
- Zero Sharing: We do not sell, rent, lease, or share any of our clients' or prospective clients' personally identifiable information (Name, Address, Phone, Email, Project Details) with unaffiliated third parties for marketing or promotional purposes, ever.
- Non-Disclosure Agreements (NDAs): We respect and routinely execute client-requested Non-Disclosure Agreements (NDAs) as a standard practice for all pre-contractual and contractual relationships to legally protect your project details, property, and identity.
- Vetted Team : All DPic Designs internal staff are required to sign internal confidentiality and non-disclosure agreements before being granted access to any client information or property. Access is granted strictly on a "need-to-know" basis.
2. Information We Collect
We collect information primarily to scope, manage, and execute your luxury design project.
A. Information You Voluntarily Provide (via our Website Form or direct correspondence)
This includes, but is not limited to:
- Contact Information (Name, Email Address, Phone Number, Mailing Address).
- Project Details (e.g., Preferred Service, Property Location, Square Footage, Ceiling Height, Estimated Budget, Preferred Installation Date).
B. Automatically Collected Information (Website Analytics)
When you visit our website, we automatically collect basic non-identifiable data to improve our service. This includes:
- IP Address, browser type, device type.
- Pages viewed, time spent on the site, and referring websites.
- We use this data for anonymous traffic analysis only and do not use it to personally identify our clients.
3. How We Use Your Information
The information we collect is used solely for the following business purposes:
- To evaluate and qualify your project inquiry against our scope and availability.
- To communicate directly with you regarding your consultation and service booking.
- To execute the contract and deliver the agreed-upon design and installation services.
- To maintain internal records required by law (e.g., invoicing, tax documentation).
4. Disclosure of Information (Legal Exceptions)
We will only disclose your information to external parties in the following strictly limited circumstances:
- With Your Explicit Consent: When you provide written permission for a specific disclosure (e.g., allowing a vendor to ship materials directly to your property).
- To Legal Authorities: When required by law, such as in response to a subpoena, court order, or other legal process. We will attempt to notify you of the request unless legally prohibited from doing so.
- For Internal Service Provision: To essential, vetted subcontractors (as described in Section 1) who require the information to perform their agreed-upon services for your project.
5. Data Security
We employ industry-standard security measures, including physical, electronic, and managerial procedures, to protect the data we collect. Access to any client data is highly restricted and monitored internally.
6. Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections, or request deletion of data, subject to our legal and contractual obligations.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the security of your information, please contact us directly:
DPic Designs[Your Physical Business Address (Optional, but recommended for trust)] Email: [Your Designated Privacy/Inquiry Email] Phone: [Your Designated Business Phone Number]